Host-Unlimited is a brand of Bieber IT GmbH

Managing Director: Tim-Gerrit Bieber Register court: Amtsgericht Hildesheim Register number: HRB 207358 USt. ID: DE340893627

Braunschweiger Straße 22 38518 Gifhorn Lower Saxony, Germany

Phone: +49(0)53716720157 (No customer service under this number!) Email: [email protected]

The following Terms and Conditions apply to all contracts concluded between you and us, Bieber IT GmbH, via the website www.host-unlimited.de. Unless explicitly agreed otherwise, the inclusion of your own conditions is hereby rejected.

Consumers within the meaning of these Terms and Conditions are any natural persons who enter into a legal transaction for purposes that are predominantly not related to their commercial or independent professional activity.
Entrepreneurs are any natural or legal persons, or legal entities, acting in the course of their independent professional or commercial activity when entering into a legal transaction.

1.1 Information on the Status of the Contract

The technical steps required to conclude the contract, the conclusion of the contract itself, and the possibilities for correcting input errors take place in accordance with §3 of these Terms and Conditions.

1.2 Language and Text of the Contract

The contract language is German. The full text of the contract is not stored by us. Before sending your order, the contract data can be printed or saved electronically using the printing function of your browser.
After we receive your order, the order details, legally required information for distance contracts, and these Terms and Conditions will be sent to you again by e-mail.

1.3 Codes of Conduct

We comply with the Buyer Seal Quality Criteria of the Händlerbund Management AG, which can be viewed at the following link:
Buyer Seal Quality Criteria (PDF)

These Terms and Conditions are an integral part of the contract concluded between the customer and the provider through the provision of ISP products and services.

By using the access data for our online offerings, customers acknowledge these Terms and Conditions (or Terms of Use). Without such acknowledgment, the use of the provided online offerings and services is not permitted.

The provider will inform its customers of any changes to the Terms and Conditions via electronic mail.

Unless otherwise stated, the contract is concluded by registration in connection with at least one paid order on our website Host-Unlimited.de.

It is necessary to distinguish between contracts and prepaid products. If not explicitly stated in the offer, the product is not subject to a minimum contract term. In some cases, termination in accordance with §12 is even unnecessary.

Steps to accept the purchase contract / order process

1. Select your product and configure the performance data according to your wishes. The price will be displayed in real time.
2. Create a new customer account or log into an existing one.
3. Make payment or pay with credits. HU credits can be purchased and used for payment (see also §8 point 7).
4. Submit the order by clicking on "Order for a fee". You will then receive a final overview of the key order data and the total costs.

Requests to create an individual offer are non-binding. We will provide you with a non-binding offer in text form (e.g., by e-mail), which you can accept within 3 days.

The processing of the order and transmission of all information required for the conclusion of the contract is partly automated by e-mail. You must ensure that the e-mail address you provide is accurate, that receipt of e-mails is technically ensured, and that delivery is not blocked by SPAM filters.

Applicable law:
German law applies. For consumers, this choice of law applies only to the extent that the protection granted by mandatory provisions of the law of the consumer's country of residence is not withdrawn (principle of protection).

Place of performance and jurisdiction:
The place of performance for all services arising from the business relationship with us, as well as the place of jurisdiction, is our registered office, unless you are a consumer. This also applies if you are a merchant, a legal entity under public law, or a special fund under public law.

The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your place of residence or habitual residence is unknown at the time of legal action. The right to appeal to a different competent court remains unaffected.

UN Sales Law:
The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) do not apply.

You can exercise a right of retention only to the extent that these are claims arising from the same contractual relationship.

There are legal liability for defects.

The provider assumes no liability for violations of the minimum age requirements of the games or for the use of age-restricted games in any form.
We are unable to verify who uses the services operated by the customer, as usage is generally anonymous and customer data protection rights prohibit monitoring.

As a hosting provider, we undertake not to support or tolerate terrorist content. We expressly prohibit the dissemination, storage, or provision of content that promotes, initiates, or supports terrorist activities. This includes, among other things, content that is used to produce explosives, weapons, or to guide terrorist acts. We reserve the right to remove content or block access to it as soon as we become aware of its existence or it is reported to us. We cooperate closely with the competent authorities and provide relevant information regarding suspected terrorist activities.

Content providers whose content has been removed or blocked in accordance with paragraph 1 have the right to lodge a complaint against the removal or blocking and to request the restoration or unblocking of the content. Host-Unlimited.de will promptly review each complaint and restore or unblock the content if its removal or blocking was not justified.

1. Essential Characteristics of Goods or Services

The essential features of the goods and/or services are described in the article description and additional information on our website.

2. Prices and Payment Methods

The prices quoted in each offer, including shipping costs where applicable, represent total prices. They include all taxes but exclude any transaction fees. Access data is supplied via email, so no shipping costs are incurred. Available payment methods are displayed via a designated button on our website or in the article description. Unless otherwise specified, payment for the contract is immediately due upon conclusion.

3. Delivery Conditions and Delivery Time

Delivery conditions, delivery dates, and any restrictions are indicated via a designated button on our website or in the article description. Delivery is usually automatic immediately after ordering. In special cases (e.g., domain validation), provisioning may take up to 14 working days.

4. Transaction Costs

Transaction costs are billed directly by the payment provider and will not be reimbursed, except in the case of withdrawals. These costs cannot be retroactively demanded. Host-Unlimited.de allows at least one payment option (e.g., bank transfer) free of charge.

5. Author/Brand and Competition Protection

All content (visual, textual, audiovisual, or other) in the offer is protected by copyright, trademark, or competition law. Reproduction, distribution, public display, or use for other purposes without prior written consent is prohibited, except for personal use.

6. Special Arrangements for Cryptocurrency Payments

When purchasing Host-Unlimited.de credits with cryptocurrencies, transaction fees (e.g., mining fees) are borne by the customer. Refunds are made in the same cryptocurrency, calculated based on the EUR value at the time of the original deposit. Host-Unlimited.de may refuse or cancel payments if the cryptocurrency value drops by ≥20% within three working days. Refunds will be adjusted for network transaction fees.

7. Customer Service Claims

Customer service is free but does not include administrative support. Host-Unlimited.de may provide paid support after consultation. There is no entitlement to administrative assistance.

8. Prohibition of Illegal Contributions, Sabotage, and Improper Use

Customers may not submit content that violates the law (e.g., criminal, insulting, threatening, racist, obscene, pornographic content) or infringe intellectual property rights. Misuse of server resources, such as DOS attacks or high-performance applications affecting other customers, is prohibited. Host-Unlimited.de may throttle or temporarily block products to safeguard other customers. Reactivation is free three times a year; thereafter, a fee of €7.50 applies per review.

9. Availability

Services are provided to the best of Host-Unlimited.de’s knowledge. A minimum availability of 99.25% annually is aimed for, but continuous availability cannot be guaranteed due to technical or external factors. Changes or expansions may occur to improve service or adapt to technical developments.

10. Data Volume Regulations

Data volume limits are specified in product offers. Throttling occurs once limits are exceeded; some products allow paid speed restoration. Exceeding limits does not result in additional costs unless otherwise specified. Data volume is calculated as total incoming and outgoing traffic. Certain products may have automatic limits (e.g., 2 TB/month).

11. Termination

11.1 Prepaid Products

To cancel a prepaid product, simply refrain from payment. No written notice is required. Data will be deleted after the paid term plus a 14-day grace period. Deleted data cannot be restored.

11.2 Contract Products

To cancel a contract product with a minimum term, notice must be sent by mail or email. Oral termination is possible but must be confirmed in writing. Written termination must include identity, customer ID, product name, and desired termination date. Confirmation of receipt is provided in text form.

12. Default

12.1 Prepaid Products

Non-payment results in automatic deletion of the product 14 days after the paid term. Domains with immediate deletion are excluded.

12.2 Contract Products

Non-payment triggers reminders via email or post. A second reminder follows after 7 days. If unpaid, Host-Unlimited.de may initiate legal proceedings. Reminder fees (€3.50 incl. VAT) may apply.

13. Customer Obligations Under the Contract

Customers must provide accurate personal, contact, and payment data and update changes promptly, including legal succession or business changes. Non-compliance may result in contract termination.

14. Further Customer Obligations

Customers must immediately report defects or damages caused by the service. Failure to do so may result in reimbursement claims if the customer is responsible for the damage.

15. Special Rules for Dedicated Servers

Overclocking or unauthorized BIOS updates are prohibited. Damage caused by customers must be compensated. Remote service costs may apply (€25 per intervention between 9:00–19:00).

16. Rights of the Provider

Host-Unlimited.de may block access to content violating law or terminate contracts if legality cannot be confirmed. Servers may undergo unannounced maintenance or testing.

17. Data Security

Customers receive password-protected access to the internal area. They must keep credentials confidential. Data transmission over the internet may be intercepted; customers accept this risk. Data backups are only provided if explicitly booked.

18. Other

Customers acknowledge potential risks with decentralized internet technologies. Host-Unlimited.de may access stored data for technical reasons. Customers are responsible for backups, program operability, and data security. Resellers must pass these terms to contractual partners. Invalid clauses do not affect the remaining contract; parties must replace them with valid provisions reflecting the original intent.

As consumers, they have the right to withdraw this contract within fourteen days without giving reasons.

The withdrawal period shall be 14 days from the date of conclusion of the contract. To exercise your right of withdrawal, you must:

Host-Unlimited.de Bieber IT GmbH Braunschweiger Straße 22 D-38518 Gifhorn Phone: +49 (0)5371 - 9689001 Email: reruf (at) host-unlimited.de

by means of a clear statement (e.g. a letter or e-mail sent with the mail) about your decision to withdraw this contract. You can use the attached sample recall form (DOWNLOAD withdrawal form) use, but not prescribed. In order to comply with the withdrawal period, it is sufficient for you to send the communication on the exercise of the right of withdrawal before the expiry of the withdrawal period.

Revocation sequences If you revoke this contract, we will have to refund all payments we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have chosen a different type of delivery than the most favourable standard delivery offered by us) immediately and at the latest within fourteen days from the date on which the notification of your cancellation of this contract has been received with us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; in no case will you be charged charges for this repayment. If you have requested that the services begin during the revocation period, you must pay us an appropriate amount which corresponds to the amount of services already provided up to the time when you inform us of the exercise of the right of revocation with regard to this contract compared to the total amount of services provided in the contract.

Extermination of the right of withdrawal The right of withdrawal shall expire in the event of a contract for the provision of services if host-unlimited.de has rendered the service completely and has only begun the execution of the service after the consumer has given his express consent and at the same time has confirmed his knowledge that he loses his right of withdrawal in the event of complete fulfilment of the contract by the entrepreneur.

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.